# Language Hierarchy

Language hierarchy describes the way in which Hirevue decides what supported language to display to users when they are interacting with any of the following application elements:

-   [Email templates and available field values](#Email_Templates)
-   [Content in browser experience](#Content_in_Browser_Experience)
-   [Content of SMS messages](#Content_of_SMS)
-   [Subtitles of Hirevue-offered videos](#Subtitles_of_Montage-offered_Videos)

## Email Templates and Available Field Values

[Email templates](/doc/f531e89d-482f-424a-98b3-e08703cc847e) specify the email text and merge fields that Hirevue uses when creating system-generated emails. Hirevue uses system-generated emails to communicate with candidates, hiring managers, and interview participants about jobs, interviews, scheduling, reviews, and other application-related activity.

Email templates are comprised of the following:

-   **Available fields**: Variables that contain database information, intended to personalize the email for the recipient. Some available fields can be displayed in multiple languages, while others calculate based on database records and are not translated $for example, job title, candidate name, etc$. For example, in the From line of an email template, the merge field \${FromUser.FirstName} contains the first name of the email recipient and is not translated.
-   **Content**: Text that contains the subject and body of the email. If a job-specific language is configured, then Hirevue uses that language to generate content. If not, then Hirevue uses the Default Language licensed for that application to generate email content. For example, email templates for "Interview Invitation - On Demand Video" exist in all supporting languages. When generating emails based on this template, Hirevue uses the template that corresponds to the language specified by the Default Language setting.

For more information about how language settings impact email templates, see [Languages and email templates](../EmailTemplates/Languages%20used%20in%20Email%20Templates.htm).

### Content in Browser Experience

The browser experience refers to application page content that users consume via their web browser $for example, Chrome, IE, or Firefox$. Application content is a mix of the following:

-   **Database information**: User-defined data stored in Hirevue. Database information is not translated. Examples of database information include user profiles, candidate information, job information, and scheduling details. 
-   **Language resources**: User interface $UI$ content, such as column headings, labels, navigation elements, instructional text, and action button labels. Language resources are provided in all supported languages, and are used when generating on-screen content in multiple languages.

To determine which language to use when displaying on-screen content, Hirevue first checks the browser language of the user. If the browser language is a supported language, then Hirevue uses the language resources associated with that language to display on-screen content.

If the browser language is not a supported language, then Hirevue uses the application default language. However, users can set this language to any language supported by their application.

To change the profile language, click the Profile $Name$ on the main Hirevue header. The language option that appears is the currently-selected profile language. Click that language to display a drop-down list of supported languages. Select any supported language in the list to change the profile language.

![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/634ebdf6-3c6d-407f-94a2-ac567d4f99e3/c5ccfc19-7fdd-4b49-af72-3b2006d8b0ae/imported?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL36GY6HX4B%2F20260509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260509T083318Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEBQaCXVzLWVhc3QtMiJIMEYCIQDDMsrpAvf4EaAe%2Fb%2BU5LgV3eUj%2BVxuqggqnjNDFP3WkwIhALm0ysbY%2FXi8xZa3PtKsL2HDoLs4Ou8b9aC4qkt2LWf5KuUFCN3%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEQAhoMMzA4MTI1OTc1Mjg3IgwHGY3yPosKO5JrH7oquQWn%2FPrv0UPdLNw%2BiaHsXGzT3Y8Fgaujgb%2F9pvWN8uuwte41DuOpnoEuOL7ecaR9Kl%2B3xxFtraG2oPifOmDPWM%2BMHGUQJ4XB4jL4ov7Wyr2MWYPBFHzbkTKb8CsWSzHUFtCuuLuaBN8OAOH24rTx9UnG5HRMKem5%2BCB%2FSBBwxOiLwzIoFi%2B1N2aQuoKayohRKv9yOJBPSBeq3VZBSNPjL9odkNWXMt6wfMuHJk7WXNFi1gNBRWPcuFU28eKf7taPx5IM5IgCqhbZ2qkpWjvOCUNq5P1RuWmClBqisNylY9cc1%2FXwUg0ig%2BFUMZ1Wp0nBLOcCbC5jJXxlC5SbH%2FVHIjlgDyUpP4P%2FTA2xI0%2BadG2wceSheYCthccGTs4mwn4wFZxiSuRGxcn1xLn3AON3cOdWQfMWwd2Jdk2135n058S2gJx0rvUpxaeFBYPXXUSc72%2FrzURbEafVj5mo7vbnxHLxXYHtgsh7dh5IF%2FI9taLNDbaeqab2%2FUUBhFB8OadCicij9IfdINSYeOXJ%2FSNXYxiV0TR2vqV33wj73x8bUMzErIsALrbdNPCu8TnXxIPgx%2BXOp%2BvZflrhLC4v2DgXbjKxYAfnyX3rx7%2BIo26p4YCfdDdM4wuKJO4PP%2B0Nd5x7odm%2B9BxnwHHF%2FbbcMY7knpHLSwN2zLpTIAy%2FR9b3fU1SJ84do40Viu5srij4n0vqy2yPGZCTijQaBrBvhi5bKqvH0MdnBip%2BFculDYLoJ2lGeZURCS8NZgo9M%2Fk7P5GJn0852JzzsFWCyTCqLjvwyJrjdqyrx9EO%2BkkmNUegqk%2Fh3WhrIGVmW6mmNMZT4UAByw%2F3Ljp4qpRDWqqFNEseVRJX3p1A4GzNhRVcKeNozaDDc5XH%2FmTJZTD0lVPNEWjZC%2BFX8eYfiwC42FVR1BmGb3KoB2cirla%2FtCnTMIXg%2Bs8GOo8BJ91q%2FxZLCToM%2FcRZm%2Fm24pNQqW8lEUOaVKj4V8cJ83DUQiNBJv6CZxBmLinENjtJSXiJOXTRn0zH0Z4dQKIYU663QSNtru71LC%2FpcRriFLlLgdgSOswrufHiyhMFc5DDmgZZJStibbJDSl3NhpwWafNUAIV6Rem%2BYv2p9VlVNDD2Xv%2BQoyiYzIeczng8dFY%3D&X-Amz-Signature=4f93625a8c64a6179c8a8299fd90b448fa7ff605b9f11c28c9ecaaca4f2488f8&X-Amz-SignedHeaders=host&response-content-disposition=attachment) 
 

### Content of SMS Messages $when SMS messaging is licensed$

Hirevue generates SMS text messages when:

-   Conducting on-demand text interviews
-   Text apply
-   Interview scheduling

If a job-specific language is configured, then Hirevue uses that language to generate content for the SMS text message. If not, then Hirevue uses the Default Language set in Licensing Options to generate the message content.

### Subtitles of Hirevue-offered Videos

Hirevue-offered videos are files that Hirevue creates and provides to clients for use in their video interviews. If a Hirevue-offered video has translated subtitles in a supported language, then a **CC** logo will appear in the lower right corner of the video. Users can click the logo to view a menu of supported languages, where they can choose the subtitles they want to use.

![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/634ebdf6-3c6d-407f-94a2-ac567d4f99e3/23015109-8869-4de6-8e75-d58844b47208/imported?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL36GY6HX4B%2F20260509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260509T083318Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEBQaCXVzLWVhc3QtMiJIMEYCIQDDMsrpAvf4EaAe%2Fb%2BU5LgV3eUj%2BVxuqggqnjNDFP3WkwIhALm0ysbY%2FXi8xZa3PtKsL2HDoLs4Ou8b9aC4qkt2LWf5KuUFCN3%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEQAhoMMzA4MTI1OTc1Mjg3IgwHGY3yPosKO5JrH7oquQWn%2FPrv0UPdLNw%2BiaHsXGzT3Y8Fgaujgb%2F9pvWN8uuwte41DuOpnoEuOL7ecaR9Kl%2B3xxFtraG2oPifOmDPWM%2BMHGUQJ4XB4jL4ov7Wyr2MWYPBFHzbkTKb8CsWSzHUFtCuuLuaBN8OAOH24rTx9UnG5HRMKem5%2BCB%2FSBBwxOiLwzIoFi%2B1N2aQuoKayohRKv9yOJBPSBeq3VZBSNPjL9odkNWXMt6wfMuHJk7WXNFi1gNBRWPcuFU28eKf7taPx5IM5IgCqhbZ2qkpWjvOCUNq5P1RuWmClBqisNylY9cc1%2FXwUg0ig%2BFUMZ1Wp0nBLOcCbC5jJXxlC5SbH%2FVHIjlgDyUpP4P%2FTA2xI0%2BadG2wceSheYCthccGTs4mwn4wFZxiSuRGxcn1xLn3AON3cOdWQfMWwd2Jdk2135n058S2gJx0rvUpxaeFBYPXXUSc72%2FrzURbEafVj5mo7vbnxHLxXYHtgsh7dh5IF%2FI9taLNDbaeqab2%2FUUBhFB8OadCicij9IfdINSYeOXJ%2FSNXYxiV0TR2vqV33wj73x8bUMzErIsALrbdNPCu8TnXxIPgx%2BXOp%2BvZflrhLC4v2DgXbjKxYAfnyX3rx7%2BIo26p4YCfdDdM4wuKJO4PP%2B0Nd5x7odm%2B9BxnwHHF%2FbbcMY7knpHLSwN2zLpTIAy%2FR9b3fU1SJ84do40Viu5srij4n0vqy2yPGZCTijQaBrBvhi5bKqvH0MdnBip%2BFculDYLoJ2lGeZURCS8NZgo9M%2Fk7P5GJn0852JzzsFWCyTCqLjvwyJrjdqyrx9EO%2BkkmNUegqk%2Fh3WhrIGVmW6mmNMZT4UAByw%2F3Ljp4qpRDWqqFNEseVRJX3p1A4GzNhRVcKeNozaDDc5XH%2FmTJZTD0lVPNEWjZC%2BFX8eYfiwC42FVR1BmGb3KoB2cirla%2FtCnTMIXg%2Bs8GOo8BJ91q%2FxZLCToM%2FcRZm%2Fm24pNQqW8lEUOaVKj4V8cJ83DUQiNBJv6CZxBmLinENjtJSXiJOXTRn0zH0Z4dQKIYU663QSNtru71LC%2FpcRriFLlLgdgSOswrufHiyhMFc5DDmgZZJStibbJDSl3NhpwWafNUAIV6Rem%2BYv2p9VlVNDD2Xv%2BQoyiYzIeczng8dFY%3D&X-Amz-Signature=888b5cbee1b1aad8db5d6b5d950c662b790ac8e06dc63f26d4da22c454448431&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

If users select a subtitle in a supported language, then Hirevue plays the video in English and overlays the translated subtitle on the video.

**Note**: Not every Hirevue video supports subtitles. In addition, custom client videos do not have subtitles by default.

Language Hierarchy

For recruiters and hiring managers, learn how to administer your Hirevue account by managing users, creating custom email templates, and setting up realistic job previews.

Application hierarchy

Add, edit, import, or deactivate user accounts

User management page

Languages

Supported languages

General

Email templates

Email templates page

Edit email templates

Available Fields Reference

Email Templates

Realistic Job Previews

Realistic Job Preview Tips and Best Practices

Realistic Job Preview page

Realistic Job Preview template

Create a New Realistic Job Preview

Duplicate a Realistic Job Preview

Export and import a Realistic Job Preview

Realistic Job Preview publication status

Archive and Unarchive a Realistic Job Preview

Client Admin Guides

For recruiters and hiring managers, use the feature guides to learn more about each area of functionality in Hirevue.

Screen Sharing in Your Interview

CodeVue FAQ

My browser is frozen 

Completing Your Game-Based Assessment (Computer)

Practice the Interview on your Computer

Update Browser (Safari)

Camera and Microphone Access Required Error

Update Browser (Firefox)

Camera Settings (Mac/Apple)

Camera Settings (Windows)

Microphone Settings (Mac/Apple)

Microphone Settings (Windows)

Audio & Speakers Settings (Mac/Apple)

Audio & Speakers Settings (Windows)

Camera in Use by Another Program Error

Update Browser (Google Chrome) 

COMPUTER INTERVIEW

User Roles and Permissions

Invitation Email

Interview questions

Job Welcome Video

Reminders

Self-Register

Add stages to a job

Create jobs

Create job templates

Jobs

Jobs page

Job templates page

Job summary

Stages

Edit or remove stages

Clone jobs

Clone job templates

Documents

Foyer

Email invitations

Send for review (forwarding)

Rating and review

Work with questions

Advancement

Groups

Resources

Select assessment

Assessments

AI scored

AI scored comparison

AI scored recommendations

AI scored question sets

Job competencies

How to use AI scored in a job

Add AI scored questions to a stage

The science behind AI scored

AI scored question library

AI scored language support

AI scored ranked recommendations

Assessments & AI Scored

Builder

Builder page

Add Builder questions to a stage

Invite candidates to on-demand interviews

Add candidates to a stage

Candidates

Candidate details

Candidate activity

Candidates page

Import candidates to Hirevue

Add candidates to Hirevue

Archiving data

Data retention and archiving data

Data Retention & Archiving

Insights tiles

Hirevue dashboard

High priority tiles

Hirevue Dashboard

Live video virtual backgrounds

Live video experience

Live interview page

Live interview questions

Location

Live interviews

Live interview setup

Live Interviews

On-demand interview page

How to Reset an On-Demand Interview

On-demand voice interview questions

On-demand video interview questions

On-demand text interview questions

Candidate options

About on-demand interviews

OnDemand Interviews

Question Library

Question Library Import Guide

Question Library page

Question Library admin

Reviewing Interviews for Hiring Managers

Review all ratings page

Send an interview for review

Reviewer Options (On-Demand)

Review candidate interviews

Review page (on-demand interviews)

Review page (live interviews)

Review Interviews

Analytics

Analytics page

Legacy reporting

Analytics data export

Analytics export field definitions

Reporting & Analytics

Cancel or reschedule live interviews

Scheduling

Scheduling methods

Scheduling assistant

Scheduling Assistant Requests page

Schedule Interview Page

Manual scheduling

Manually schedule live interviews

Events

Events page

Create events

Configure event options Who tab

Configure event options What tab

Configure event options When tab

Configure event options Review tab

My availability

Candidate self-scheduling

Navigating and Managing Platform Features

Feature Guides

For recruiters and hiring managers, review Hirevue training videos to master platform fundamentals.

Language Hierarchy

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