Follow these steps to find what browser version you have and to update it:

Follow these steps to find what browser version you have and to update it:

1\. From the upper-right corner, select the menu ![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/d9148c2c-b5b5-4939-b6f3-40e33937eff5/a236aadf-94dc-434a-a2e9-dc0ca62ab94c/imported?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL37RTWPXMO%2F20260509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260509T083232Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEBQaCXVzLWVhc3QtMiJHMEUCIBXE28qtO2DaLiiZBW9mB9yIk2ciOVaQ0g2wD%2BFJKCAHAiEA%2FBpC3haTQWuQ77HUYY92ewIkQsgrLa2zXiCpvBDoM3Iq5QUI3f%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgwzMDgxMjU5NzUyODciDBH7mXdB%2FymTULdc0Sq5BX25YXXPPW5QawyLeXfyrxueaDqJHzHFCHhDfiyGqZoZ4ursDXVxD4bMRdFoKAmTUfLNfZhMYrr8OJMfDPzd5dLUkgHYhWzcwprpgf%2BiN1vOgCoiYnhX%2B9OZwg8lXhrn5jvGb0ulwNJhBfQWWLy0B%2Bjp8PyKrwLUPmoUUp4XoKi1iNSx0%2F62bEt6MMoOcWh%2BgCJuewnnbBKoU0g1%2FG9CVKvMvtjtOmN7H%2F6wXjj58G9FIGNeEO1I7GcS%2Fa5daFU%2Fja%2FpsJkPMvOHfPWHFDi%2BvCB2%2FM3LS7qTPNI7Pd0uMgKcVYJwXY00zIDc8uR1pwFug0BK77k3zzfEl24meurmySKJyFcSa8LS2%2BLPTJf6tPXFs97StR8b7Tw7qtmiFFxkuHSWlcs2%2FC%2BGvpyEUIobeVNJnBH%2FbZXt%2BeAcUQ4q7Xp3xftiUXnqpIvIqqh%2F9Pr4hLjAe%2BAYTEskPc%2FxtPk7ObD02MRsZXzEtA5kOHm7pHn%2FqDMa0O6nxoLelc5Vz%2BH6gUhXn1ofYpfPW55%2FyYamA6ta7dYCz8i6B3skZ1eR15y9i82Yyo8jnSi2froFK7Q0zj1zyWVhkbPVnoYq6iT%2BqoDqMkd91QZBDQxwPejlaFP9iNTFSn5NX1LaK8llHD9GcxthmSh8as%2B1t9vR0ZBVfk614KBni4DBb4MrWisu9pYD0%2FimDWlw2f0Yokom%2F0iQQU9JMYUseAdrU7Rmcf8E1v%2B3sHq8ZyNrmgYoW%2BfBFeh9anwGXDc4gH554qCWGWMN8kmqg53jhKE%2BAr0kAYQKeMH%2B4qVF5FFbSFmGB2kjsNpHTZoCasZmiMRswZlF7jXiIdw%2BgKGq8Mih%2BS%2FbO40qUM7%2F446wX7EXsnZ9qtXIa4DEWYxOInMltIoPbuUZVFqtDA2rAa5dASOCAtPLwuVaySf8o1neBcApd7kw%2BuD6zwY6kAETwpTPUR1hMBr8ixFwLyLLasK5gi5C7njz58QH4Fwx3ihacmVb%2B7As2UW3MGJIiuRyuFAYuj6wGIll821Zq1OYsJldwNoJtWhsoJZUldiNQ1a%2BNd4pYP2NxTgGWTHyfhcIvTQm%2BhCaByDZQZOBOByvl5JohDsb1ECVMAOvlnQ%2BpGWvmoPZdL%2FYyLUanA9rpK0%3D&X-Amz-Signature=9f26282f85f4baa35f6ed5b6d99baf4bca436853cd38bcfff41fbf1e7c3abbaa&X-Amz-SignedHeaders=host&response-content-disposition=attachment)icon.

​2. In the menu that opens, select **Help**, then select **About Google Chrome.**

**​**.![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/d9148c2c-b5b5-4939-b6f3-40e33937eff5/a333d3ee-dd7b-485b-8a25-82407c8d168f/imported?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL37RTWPXMO%2F20260509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260509T083232Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEBQaCXVzLWVhc3QtMiJHMEUCIBXE28qtO2DaLiiZBW9mB9yIk2ciOVaQ0g2wD%2BFJKCAHAiEA%2FBpC3haTQWuQ77HUYY92ewIkQsgrLa2zXiCpvBDoM3Iq5QUI3f%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgwzMDgxMjU5NzUyODciDBH7mXdB%2FymTULdc0Sq5BX25YXXPPW5QawyLeXfyrxueaDqJHzHFCHhDfiyGqZoZ4ursDXVxD4bMRdFoKAmTUfLNfZhMYrr8OJMfDPzd5dLUkgHYhWzcwprpgf%2BiN1vOgCoiYnhX%2B9OZwg8lXhrn5jvGb0ulwNJhBfQWWLy0B%2Bjp8PyKrwLUPmoUUp4XoKi1iNSx0%2F62bEt6MMoOcWh%2BgCJuewnnbBKoU0g1%2FG9CVKvMvtjtOmN7H%2F6wXjj58G9FIGNeEO1I7GcS%2Fa5daFU%2Fja%2FpsJkPMvOHfPWHFDi%2BvCB2%2FM3LS7qTPNI7Pd0uMgKcVYJwXY00zIDc8uR1pwFug0BK77k3zzfEl24meurmySKJyFcSa8LS2%2BLPTJf6tPXFs97StR8b7Tw7qtmiFFxkuHSWlcs2%2FC%2BGvpyEUIobeVNJnBH%2FbZXt%2BeAcUQ4q7Xp3xftiUXnqpIvIqqh%2F9Pr4hLjAe%2BAYTEskPc%2FxtPk7ObD02MRsZXzEtA5kOHm7pHn%2FqDMa0O6nxoLelc5Vz%2BH6gUhXn1ofYpfPW55%2FyYamA6ta7dYCz8i6B3skZ1eR15y9i82Yyo8jnSi2froFK7Q0zj1zyWVhkbPVnoYq6iT%2BqoDqMkd91QZBDQxwPejlaFP9iNTFSn5NX1LaK8llHD9GcxthmSh8as%2B1t9vR0ZBVfk614KBni4DBb4MrWisu9pYD0%2FimDWlw2f0Yokom%2F0iQQU9JMYUseAdrU7Rmcf8E1v%2B3sHq8ZyNrmgYoW%2BfBFeh9anwGXDc4gH554qCWGWMN8kmqg53jhKE%2BAr0kAYQKeMH%2B4qVF5FFbSFmGB2kjsNpHTZoCasZmiMRswZlF7jXiIdw%2BgKGq8Mih%2BS%2FbO40qUM7%2F446wX7EXsnZ9qtXIa4DEWYxOInMltIoPbuUZVFqtDA2rAa5dASOCAtPLwuVaySf8o1neBcApd7kw%2BuD6zwY6kAETwpTPUR1hMBr8ixFwLyLLasK5gi5C7njz58QH4Fwx3ihacmVb%2B7As2UW3MGJIiuRyuFAYuj6wGIll821Zq1OYsJldwNoJtWhsoJZUldiNQ1a%2BNd4pYP2NxTgGWTHyfhcIvTQm%2BhCaByDZQZOBOByvl5JohDsb1ECVMAOvlnQ%2BpGWvmoPZdL%2FYyLUanA9rpK0%3D&X-Amz-Signature=d9ca1d067d3aeb0a37c206dc99c9ad0c90d455a44e5be26d2c6f8029287a3222&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

3\. Chrome should automatically check for and apply any updates that are available. If it doesn’t, select the option to check for updates.

4\. You will want to make sure that your version of Google Chrome is updated to the the latest version.

![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/d9148c2c-b5b5-4939-b6f3-40e33937eff5/5753c9fa-a4cc-4c44-b12e-1517f988e7c8/imported?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL37RTWPXMO%2F20260509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260509T083232Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEBQaCXVzLWVhc3QtMiJHMEUCIBXE28qtO2DaLiiZBW9mB9yIk2ciOVaQ0g2wD%2BFJKCAHAiEA%2FBpC3haTQWuQ77HUYY92ewIkQsgrLa2zXiCpvBDoM3Iq5QUI3f%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARACGgwzMDgxMjU5NzUyODciDBH7mXdB%2FymTULdc0Sq5BX25YXXPPW5QawyLeXfyrxueaDqJHzHFCHhDfiyGqZoZ4ursDXVxD4bMRdFoKAmTUfLNfZhMYrr8OJMfDPzd5dLUkgHYhWzcwprpgf%2BiN1vOgCoiYnhX%2B9OZwg8lXhrn5jvGb0ulwNJhBfQWWLy0B%2Bjp8PyKrwLUPmoUUp4XoKi1iNSx0%2F62bEt6MMoOcWh%2BgCJuewnnbBKoU0g1%2FG9CVKvMvtjtOmN7H%2F6wXjj58G9FIGNeEO1I7GcS%2Fa5daFU%2Fja%2FpsJkPMvOHfPWHFDi%2BvCB2%2FM3LS7qTPNI7Pd0uMgKcVYJwXY00zIDc8uR1pwFug0BK77k3zzfEl24meurmySKJyFcSa8LS2%2BLPTJf6tPXFs97StR8b7Tw7qtmiFFxkuHSWlcs2%2FC%2BGvpyEUIobeVNJnBH%2FbZXt%2BeAcUQ4q7Xp3xftiUXnqpIvIqqh%2F9Pr4hLjAe%2BAYTEskPc%2FxtPk7ObD02MRsZXzEtA5kOHm7pHn%2FqDMa0O6nxoLelc5Vz%2BH6gUhXn1ofYpfPW55%2FyYamA6ta7dYCz8i6B3skZ1eR15y9i82Yyo8jnSi2froFK7Q0zj1zyWVhkbPVnoYq6iT%2BqoDqMkd91QZBDQxwPejlaFP9iNTFSn5NX1LaK8llHD9GcxthmSh8as%2B1t9vR0ZBVfk614KBni4DBb4MrWisu9pYD0%2FimDWlw2f0Yokom%2F0iQQU9JMYUseAdrU7Rmcf8E1v%2B3sHq8ZyNrmgYoW%2BfBFeh9anwGXDc4gH554qCWGWMN8kmqg53jhKE%2BAr0kAYQKeMH%2B4qVF5FFbSFmGB2kjsNpHTZoCasZmiMRswZlF7jXiIdw%2BgKGq8Mih%2BS%2FbO40qUM7%2F446wX7EXsnZ9qtXIa4DEWYxOInMltIoPbuUZVFqtDA2rAa5dASOCAtPLwuVaySf8o1neBcApd7kw%2BuD6zwY6kAETwpTPUR1hMBr8ixFwLyLLasK5gi5C7njz58QH4Fwx3ihacmVb%2B7As2UW3MGJIiuRyuFAYuj6wGIll821Zq1OYsJldwNoJtWhsoJZUldiNQ1a%2BNd4pYP2NxTgGWTHyfhcIvTQm%2BhCaByDZQZOBOByvl5JohDsb1ECVMAOvlnQ%2BpGWvmoPZdL%2FYyLUanA9rpK0%3D&X-Amz-Signature=c01ab714a919eeab88547213cf28658c92274c90450fc219ce553283fb76dacd&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

\

5\. Once the update is finished here, close Chrome and re-open it to finish applying the update to the browser.  

If the above steps do not work, we recommend switching to a different browser, or using another device to complete the interview. Click the following link to view our guide for using a mobile device to complete the interview: [How to use a mobile device to take the interview](/doc/7c3e3c09-6336-4286-bc8f-60098a4bc81f).

Update Browser (Google Chrome) 

For recruiters and hiring managers, use the feature guides to learn more about each area of functionality in Hirevue.

Screen Sharing in Your Interview

CodeVue FAQ

My browser is frozen 

Completing Your Game-Based Assessment (Computer)

Practice the Interview on your Computer

Update Browser (Safari)

Camera and Microphone Access Required Error

Update Browser (Firefox)

Camera Settings (Mac/Apple)

Camera Settings (Windows)

Microphone Settings (Mac/Apple)

Microphone Settings (Windows)

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Audio & Speakers Settings (Windows)

Camera in Use by Another Program Error

COMPUTER INTERVIEW

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Select assessment

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Feature Guides

For recruiters and hiring managers, learn how to administer your Hirevue account by managing users, creating custom email templates, and setting up realistic job previews.

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Realistic Job Preview Tips and Best Practices

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Client Admin Guides

For recruiters and hiring managers, review Hirevue training videos to master platform fundamentals.

Update Browser (Google Chrome)

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