Voice Sounds Distorted
If your voice sounds distorted in the playback of a practice question, you may be having issues with your Audio Enhancements. This is a known issue on computers running Windows 10.
Please follow these steps to disable Audio Enhancements:
\
(Note: if this does not apply to you and you’re having trouble with distorted playback, try restarting your computer.)
\
1. Type Sound in your search option and select Sound Control panel.
2. In the Sound window that opens, right-click on the default device and select Properties. The default device will have a green checkmark on it.
3. In the Speaker Properties window, select the Enhancements tab. Check the box next to Disable all enhancements. Click OK to save your changes.
\
Please note: If you don't see the Enhancements tab, please try using headphones with a microphone or a different device.
4. After you have followed these steps, try another practice question.
If this issue continues, try using headphones with a microphone or click the following link to visit our guide to use a different device: Devices you can use to take the interview
\
\
\
\