# Live interview setup

Setting up a live video interview requires a few key components to ensure a smooth and professional experience for all parties involved.

### Set up permissions

When you first enter the interview from the foyer, you will be prompted to set up your device permissions for the interview. You should see a browser popup that will ask you to give microphone and camera permissions.

From the browser popup:

-   Select **Allow** to give permission to both your camera and microphone

**Note**: If have previously completed an interview on the same device, you may not see the permissions popup as the settings may have already been saved your browser settings.

Successfully giving permissions will direct you to the [Ready to Join](#Ready_to_join) page.

### Blocked permissions

If either your microphone or speaker permissions have been blocked, you will see the **Blocked Permissions** page.

**Try Again**

Before selecting **Try Again**, attempt the steps below to give permissions to your microphone or camera through your browser. After completing the steps, select **Try Again** to refresh the browser.

##### Giving permissions through the browser

### Chrome -

1.  Select the Customize and control Google Chrome icon on the top right of the browser window.
2.  Navigate to **Settings** > **Privacy and Security**.
3.  Under the **Privacy and Security** section, select **Site Settings**.
4.  Change the permissions for the camera and microphone from Blocked to Allowed.

### 
Microsoft Edge -

1.  Select the Settings and more icon \(**...**\) on the top right of the browser window.
2.  Navigate to **Settings** > **Cookies and site permissions**.
3.  In the **Site Permissions** section, change the Block to permission to Allow for the microphone and camera.

### 
Firefox - 

1.  Select the browser menu button and select **Settings**.
2.  Click **Privacy & Security** from the left menu.
3.  Scroll down to the **Permissions** section.
4.  Click the **Settings …** button for the Camera and Microphone options. Firefox displays the websites with saved Allow or Block permission.
5.  Use the Allow/Block selector to change permissions for the website to **Allow**.

### 
Safari - 

1.  Select **Safari** > **Settings**, then click **Websites**.
2.  To apply a setting to a website on the right, first select the setting, then choose the option you want from the popup-menu next to the website. In this case, change Camera and Microphone to **Allow**.

**Call in from a phone**

If you are unable to grant permissions, you can use this option to view call in information for the interview.

**Join without camera and/or microphone**

If you are unable to grant permissions to your camera or microphone, you can use this option to join the interview without video or audio. If you are unable to grant permissions to both your camera and our microphone, you can use this option to view call in information.

### Ready to join

Once you have setup and given the appropriate permissions for your microphone and video, you will be presented with the **Ready to join?** page.

On the **Ready to join?** page you can test your audio and video and change your display name.

#### Display name

If desired, you can change your display name that will displayed within the interview.

1.  Select your display name on the top right of the video screen.
2.  In the **Your Name** field, update your name.
3.  Select **Apply Settings**.

#### Settings

The **Settings** icon allows you to adjust your audio and video settings.

-   Microphone - Change the audio input device. You can test the audio by viewing the Audio Input Level graphic.
-   Speaker - Change the audio output device. You can test the speaker by using the Play Sound function.
-   Camera - Change the video device. You can test the video by looking at the video preview.
-   Background
    -   If different backgrounds are available, you can change them here.

**Call in from a phone**

If you are unable to grant permissions, you can use this option to view call in information for the interview.

When you are ready, select **Join Interview**.

Live interview setup

For recruiters and hiring managers, use the feature guides to learn more about each area of functionality in Hirevue.

Screen Sharing in Your Interview

CodeVue FAQ

My browser is frozen 

Completing Your Game-Based Assessment (Computer)

Practice the Interview on your Computer

Update Browser (Safari)

Camera and Microphone Access Required Error

Update Browser (Firefox)

Camera Settings (Mac/Apple)

Camera Settings (Windows)

Microphone Settings (Mac/Apple)

Microphone Settings (Windows)

Audio & Speakers Settings (Mac/Apple)

Audio & Speakers Settings (Windows)

Camera in Use by Another Program Error

Update Browser (Google Chrome) 

COMPUTER INTERVIEW

User Roles and Permissions

Invitation Email

Interview questions

Job Welcome Video

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Live interviews

Live Interviews

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How to Reset an On-Demand Interview

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About on-demand interviews

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Question Library Import Guide

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Review page (live interviews)

Review Interviews

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Cancel or reschedule live interviews

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Schedule Interview Page

Manual scheduling

Manually schedule live interviews

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Events page

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Configure event options Who tab

Configure event options What tab

Configure event options When tab

Configure event options Review tab

My availability

Candidate self-scheduling

Navigating and Managing Platform Features

Feature Guides

For recruiters and hiring managers, learn how to administer your Hirevue account by managing users, creating custom email templates, and setting up realistic job previews.

Application hierarchy

Add, edit, import, or deactivate user accounts

User management page

Languages

Language Hierarchy

Supported languages

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Email templates page

Edit email templates

Available Fields Reference

Email Templates

Realistic Job Previews

Realistic Job Preview Tips and Best Practices

Realistic Job Preview page

Realistic Job Preview template

Create a New Realistic Job Preview

Duplicate a Realistic Job Preview

Export and import a Realistic Job Preview

Realistic Job Preview publication status

Archive and Unarchive a Realistic Job Preview

Client Admin Guides

For recruiters and hiring managers, review Hirevue training videos to master platform fundamentals.

Live interview setup

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Live interview setup

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