# Edit email templates

Client Administrators can use the Edit Email Templates page to customize default email templates for your application. The default templates used for your application are determined based on your application hierarchy $for example is your application a "parent" or a "child" application$. For more information about parent and child applications, see [Application hierarchy](/doc/765d591d-7382-4498-baf0-fb445697d541).

If your application is a:

-   **Standalone application** $meaning the parent is Hirevue$, then the default email templates are the Hirevue defaults.
-   **Child application** in a parent-child client configuration, then the default email templates are those of the parent application. For example, if the parent application for Acme Travel has customized email templates, then all child apps of the parent default to those customized templates. Any time that the parent app makes changes to the email templates, the child app will inherit those changes and update their default email templates accordingly.

Regardless of the default application, as long as you have the appropriate permissions, you can customize the default templates within a parent or child application. Specifically, you can use the Edit Email Templates page to:

-   Specify whether to use client-specific branding in emails.
-   Configure available fields $also called "merge fields"$ and static text within the email.
-   Specify the elements that can be edited by recruiters $with edit job permissions$ within the interview stage.

You can revert to the default settings at any time by using the "Revert to Default" feature described below.

## Edit Email Templates Page

The following image displays the Edit Email Templates page and highlights areas where you can perform actions.

![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/634ebdf6-3c6d-407f-94a2-ac567d4f99e3/e25b3d2c-c0cf-40a9-bb60-ab547a404686/imported?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3ZCEYRRF7%2F20260509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260509T062622Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEBEaCXVzLWVhc3QtMiJGMEQCICqpFPX6C%2FTih4qk%2B%2FZYzdUlPBcDCklroBgoUdgccmBNAiAQGzN7A9BgJ4bkzsowXXW3TZs9ptDs7hBl71f%2FBsmfACrlBQja%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F8BEAIaDDMwODEyNTk3NTI4NyIMkzi4Ouflm8uMMJpgKrkFStbbKncw0NLrOBk%2Ff%2FRoTrgdSx4Wl3Shxjxc%2FcjFk12kybnr7dxuT3ryZ%2BuODW4NSHKpBv1e5H5wjXJj2Sj1W5iEliHsewEQf4mFJwFCEXHjRODwJk6eSK8%2F8n%2BTIQ5PQ6TIu%2F%2FAsKMOPfd%2BaIvSWSiW5Vg%2F6ZpO3kg%2FlDYz5Mm9UqwIR4HEjqSt7aS23xdXU9gavdPWgsjq7052z10RKAOw3cG50pbfsI4pvx5PB07Wx5qLuIN8pCX4y9q0npuAzFL%2FqFqyJnjpcKIyoZHqOJbeFjojkJZ34EVUOTYth5tO3Bgjg0vgKlQpeO1sEgrREpxOSCHoUYsxYatObWCM17%2FTtkjRbqr4gfTMl8kzenEpOxIiwWSPgNxTK1Uobl%2FKvQRJ10muq4uJxSqPI5Clkv9FpAwMG5VjReKEwYas%2B%2FKgFYWmwDteCZj034qXlp6cFw8BCAJBgSQZP%2FAvfyenH2S7fDsfSFEOxyl5dPOqrYv60yk6WXGl35jE%2FhVmRTDGtV45pP%2FZMbij9E6YiPbEYjcOiSAilmQQOSwQtWeaiTSv6hl%2F9wWJW%2Br%2BWDhTAix51FohNGpu99MlEGQXUGLJgqh1rwjr0vbNcsG1bvGmgygR1g9xaUelQ0CQlwa9rWymraaH8pNmFqXnHVjy4w1YYB11JqgJg70zE70OxDInndvjMj97%2BJNFk9wJuGgFsWvkXzHIrayjIGPO5acGIAKwXopdCbuGfSyQR18nC%2BVdjGSCI1Q43aJsnnF65%2BLBjzf2yPY3O0usQHz9icM6TRtZBNs1tR8lvDSeb33uAGizcDYoorjd7W3D0wvwjSMtjRfwLMAAHvRQjemYtLBWkvz7UVcrH%2BpibkAd2QhyaEap9RUA6tFG%2FFq6vr2V3WRH%2B3eEm%2FKs9WepEkD4zu7IfXbSsgk4NMPh7A%2FnUzCOjPrPBjqRAQV%2Fb4%2BH8M5HxgDH2ZCTbnyb3CppxrkSqgsKMWJJIxpDk9jM8hs1iRq0w7RACQoaRvRNeaG6KHUTxlXjgQPC%2BcxhkF7qe64xhReuzyHBVFCvqxckjIkV2uyjw3gJy1NdWcw3FY8hXRBOKNQ0Ur77bkgyXF8Itbr3LcqwRfqgwejdUFdslMoWpud1yoF8hoh56t4%3D&X-Amz-Signature=4a0bad3432a7660f3dc0bbb1852cc744cb1c5d9e52f5db03ceee8ca4616599d1&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

### 1 - Template information

Displays the name and description of the email template, as well as the interview type to which it corresponds.

### 2 - Email design

Defines the design $colors and logo$ that HireVue uses when generating emails from the selected template.

By default, email templates are configured with a branded email design. Branded email designs use the client colors and logo defined by the client to customize the following elements:

-   Email header background color
-   Logo used in email header
-   **Call to Action** button color

### 3 - Recruiter edit permissions

If recruiters have permission to edit a job, then you can also give them permission to edit the following elements of the email template from within the interview stage:

-   Subject
-   Body
-   Button Text
-   Closing

When recruiters edit email templates within an interview stage, the edited template is used to generate all candidate invitation emails within that stage. Edits that recruiters make within a stage are only used by that job stage.

If recruiters do not have permission to edit a job, then they will not be able to edit any element of the job, including email templates. However they will be able to preview the template prior to inviting candidates to that stage.

To learn more about the recruiter experience, see [Email Invitations](https://hirevuehelpcenter.zendesk.com/hc/en-us/articles/45490708517908).

### 4 - Language selector

Sets the language for the active email template that you are editing, so that you can edit or update the translated version. For example, if you want to edit the Spanish version of the on-demand video interview template, then you would select "Spanish" from the drop down menu and edit the Spanish translated text that appears.

Once you customize a translation, the Custom tag is displayed next to the language name in the drop-down menu. The Custom tag remains until the template is reset to default, at which time all customizations are discarded. For more information, see "Reset to Default," below.

**Note**: When templates are released to clients, they are translated in all 21 supported languages. To understand how languages and translations work in Hirevue, see [Languages](/doc/e2e80582-5265-42ae-a952-a37fb048c899).

### 5 - Last modified

Displays information about the user, time, and date on which the email template was last changed. If the email template is still the default template, this area remains blank.

### 6 - Reset to Default

Discards any edits made to the email template and returns it to its default state. If you have customized translated versions of this template, then you will be given the opportunity to either reset all translated versions of the template back to the default, or reset only the selected version.

When you reset an email template to its default state, a success message appears at the top of the screen, and the Last Modified message is removed from the page.

### 7 - Email sections

Displays editable fields within each area of the email that you can customize. You can customize fields by typing static text or adding/removing [available fields](/doc/36e44ec0-a7fb-4e93-bbd0-5b06110bcd0f).

If you want to:

-   **Add an available field**, then click the blue field from the Available Fields list to copy it to your clipboard. Paste the field in the location within the email field that you want it to appear.
-   **Remove an available field**, then select and delete the related string $for example \${Customer.Name} from within the email field$.

Select the links below to preview the sections that you can edit within each email template:

### Header

![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/634ebdf6-3c6d-407f-94a2-ac567d4f99e3/0d21d58a-1c52-4987-bb77-537288f7a132/imported?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3ZCEYRRF7%2F20260509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260509T062622Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEBEaCXVzLWVhc3QtMiJGMEQCICqpFPX6C%2FTih4qk%2B%2FZYzdUlPBcDCklroBgoUdgccmBNAiAQGzN7A9BgJ4bkzsowXXW3TZs9ptDs7hBl71f%2FBsmfACrlBQja%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F8BEAIaDDMwODEyNTk3NTI4NyIMkzi4Ouflm8uMMJpgKrkFStbbKncw0NLrOBk%2Ff%2FRoTrgdSx4Wl3Shxjxc%2FcjFk12kybnr7dxuT3ryZ%2BuODW4NSHKpBv1e5H5wjXJj2Sj1W5iEliHsewEQf4mFJwFCEXHjRODwJk6eSK8%2F8n%2BTIQ5PQ6TIu%2F%2FAsKMOPfd%2BaIvSWSiW5Vg%2F6ZpO3kg%2FlDYz5Mm9UqwIR4HEjqSt7aS23xdXU9gavdPWgsjq7052z10RKAOw3cG50pbfsI4pvx5PB07Wx5qLuIN8pCX4y9q0npuAzFL%2FqFqyJnjpcKIyoZHqOJbeFjojkJZ34EVUOTYth5tO3Bgjg0vgKlQpeO1sEgrREpxOSCHoUYsxYatObWCM17%2FTtkjRbqr4gfTMl8kzenEpOxIiwWSPgNxTK1Uobl%2FKvQRJ10muq4uJxSqPI5Clkv9FpAwMG5VjReKEwYas%2B%2FKgFYWmwDteCZj034qXlp6cFw8BCAJBgSQZP%2FAvfyenH2S7fDsfSFEOxyl5dPOqrYv60yk6WXGl35jE%2FhVmRTDGtV45pP%2FZMbij9E6YiPbEYjcOiSAilmQQOSwQtWeaiTSv6hl%2F9wWJW%2Br%2BWDhTAix51FohNGpu99MlEGQXUGLJgqh1rwjr0vbNcsG1bvGmgygR1g9xaUelQ0CQlwa9rWymraaH8pNmFqXnHVjy4w1YYB11JqgJg70zE70OxDInndvjMj97%2BJNFk9wJuGgFsWvkXzHIrayjIGPO5acGIAKwXopdCbuGfSyQR18nC%2BVdjGSCI1Q43aJsnnF65%2BLBjzf2yPY3O0usQHz9icM6TRtZBNs1tR8lvDSeb33uAGizcDYoorjd7W3D0wvwjSMtjRfwLMAAHvRQjemYtLBWkvz7UVcrH%2BpibkAd2QhyaEap9RUA6tFG%2FFq6vr2V3WRH%2B3eEm%2FKs9WepEkD4zu7IfXbSsgk4NMPh7A%2FnUzCOjPrPBjqRAQV%2Fb4%2BH8M5HxgDH2ZCTbnyb3CppxrkSqgsKMWJJIxpDk9jM8hs1iRq0w7RACQoaRvRNeaG6KHUTxlXjgQPC%2BcxhkF7qe64xhReuzyHBVFCvqxckjIkV2uyjw3gJy1NdWcw3FY8hXRBOKNQ0Ur77bkgyXF8Itbr3LcqwRfqgwejdUFdslMoWpud1yoF8hoh56t4%3D&X-Amz-Signature=0d4116855cb2c784957035b3aa672c863a84b7d49da295ff0a6b17524cc6d3e2&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

### Body

![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/634ebdf6-3c6d-407f-94a2-ac567d4f99e3/2ebceeed-b89b-4cdb-bf29-d787230865b6/imported?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3ZCEYRRF7%2F20260509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260509T062622Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEBEaCXVzLWVhc3QtMiJGMEQCICqpFPX6C%2FTih4qk%2B%2FZYzdUlPBcDCklroBgoUdgccmBNAiAQGzN7A9BgJ4bkzsowXXW3TZs9ptDs7hBl71f%2FBsmfACrlBQja%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F8BEAIaDDMwODEyNTk3NTI4NyIMkzi4Ouflm8uMMJpgKrkFStbbKncw0NLrOBk%2Ff%2FRoTrgdSx4Wl3Shxjxc%2FcjFk12kybnr7dxuT3ryZ%2BuODW4NSHKpBv1e5H5wjXJj2Sj1W5iEliHsewEQf4mFJwFCEXHjRODwJk6eSK8%2F8n%2BTIQ5PQ6TIu%2F%2FAsKMOPfd%2BaIvSWSiW5Vg%2F6ZpO3kg%2FlDYz5Mm9UqwIR4HEjqSt7aS23xdXU9gavdPWgsjq7052z10RKAOw3cG50pbfsI4pvx5PB07Wx5qLuIN8pCX4y9q0npuAzFL%2FqFqyJnjpcKIyoZHqOJbeFjojkJZ34EVUOTYth5tO3Bgjg0vgKlQpeO1sEgrREpxOSCHoUYsxYatObWCM17%2FTtkjRbqr4gfTMl8kzenEpOxIiwWSPgNxTK1Uobl%2FKvQRJ10muq4uJxSqPI5Clkv9FpAwMG5VjReKEwYas%2B%2FKgFYWmwDteCZj034qXlp6cFw8BCAJBgSQZP%2FAvfyenH2S7fDsfSFEOxyl5dPOqrYv60yk6WXGl35jE%2FhVmRTDGtV45pP%2FZMbij9E6YiPbEYjcOiSAilmQQOSwQtWeaiTSv6hl%2F9wWJW%2Br%2BWDhTAix51FohNGpu99MlEGQXUGLJgqh1rwjr0vbNcsG1bvGmgygR1g9xaUelQ0CQlwa9rWymraaH8pNmFqXnHVjy4w1YYB11JqgJg70zE70OxDInndvjMj97%2BJNFk9wJuGgFsWvkXzHIrayjIGPO5acGIAKwXopdCbuGfSyQR18nC%2BVdjGSCI1Q43aJsnnF65%2BLBjzf2yPY3O0usQHz9icM6TRtZBNs1tR8lvDSeb33uAGizcDYoorjd7W3D0wvwjSMtjRfwLMAAHvRQjemYtLBWkvz7UVcrH%2BpibkAd2QhyaEap9RUA6tFG%2FFq6vr2V3WRH%2B3eEm%2FKs9WepEkD4zu7IfXbSsgk4NMPh7A%2FnUzCOjPrPBjqRAQV%2Fb4%2BH8M5HxgDH2ZCTbnyb3CppxrkSqgsKMWJJIxpDk9jM8hs1iRq0w7RACQoaRvRNeaG6KHUTxlXjgQPC%2BcxhkF7qe64xhReuzyHBVFCvqxckjIkV2uyjw3gJy1NdWcw3FY8hXRBOKNQ0Ur77bkgyXF8Itbr3LcqwRfqgwejdUFdslMoWpud1yoF8hoh56t4%3D&X-Amz-Signature=ad2c4cddb7ca0a8b94e8146a71582cf0ecddd69c5d0f58d2232f66726e04c2c0&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

### Closing

![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/634ebdf6-3c6d-407f-94a2-ac567d4f99e3/d94741f3-d289-4b72-bd43-b8c3f596d4f1/imported?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3ZCEYRRF7%2F20260509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260509T062622Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEBEaCXVzLWVhc3QtMiJGMEQCICqpFPX6C%2FTih4qk%2B%2FZYzdUlPBcDCklroBgoUdgccmBNAiAQGzN7A9BgJ4bkzsowXXW3TZs9ptDs7hBl71f%2FBsmfACrlBQja%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F8BEAIaDDMwODEyNTk3NTI4NyIMkzi4Ouflm8uMMJpgKrkFStbbKncw0NLrOBk%2Ff%2FRoTrgdSx4Wl3Shxjxc%2FcjFk12kybnr7dxuT3ryZ%2BuODW4NSHKpBv1e5H5wjXJj2Sj1W5iEliHsewEQf4mFJwFCEXHjRODwJk6eSK8%2F8n%2BTIQ5PQ6TIu%2F%2FAsKMOPfd%2BaIvSWSiW5Vg%2F6ZpO3kg%2FlDYz5Mm9UqwIR4HEjqSt7aS23xdXU9gavdPWgsjq7052z10RKAOw3cG50pbfsI4pvx5PB07Wx5qLuIN8pCX4y9q0npuAzFL%2FqFqyJnjpcKIyoZHqOJbeFjojkJZ34EVUOTYth5tO3Bgjg0vgKlQpeO1sEgrREpxOSCHoUYsxYatObWCM17%2FTtkjRbqr4gfTMl8kzenEpOxIiwWSPgNxTK1Uobl%2FKvQRJ10muq4uJxSqPI5Clkv9FpAwMG5VjReKEwYas%2B%2FKgFYWmwDteCZj034qXlp6cFw8BCAJBgSQZP%2FAvfyenH2S7fDsfSFEOxyl5dPOqrYv60yk6WXGl35jE%2FhVmRTDGtV45pP%2FZMbij9E6YiPbEYjcOiSAilmQQOSwQtWeaiTSv6hl%2F9wWJW%2Br%2BWDhTAix51FohNGpu99MlEGQXUGLJgqh1rwjr0vbNcsG1bvGmgygR1g9xaUelQ0CQlwa9rWymraaH8pNmFqXnHVjy4w1YYB11JqgJg70zE70OxDInndvjMj97%2BJNFk9wJuGgFsWvkXzHIrayjIGPO5acGIAKwXopdCbuGfSyQR18nC%2BVdjGSCI1Q43aJsnnF65%2BLBjzf2yPY3O0usQHz9icM6TRtZBNs1tR8lvDSeb33uAGizcDYoorjd7W3D0wvwjSMtjRfwLMAAHvRQjemYtLBWkvz7UVcrH%2BpibkAd2QhyaEap9RUA6tFG%2FFq6vr2V3WRH%2B3eEm%2FKs9WepEkD4zu7IfXbSsgk4NMPh7A%2FnUzCOjPrPBjqRAQV%2Fb4%2BH8M5HxgDH2ZCTbnyb3CppxrkSqgsKMWJJIxpDk9jM8hs1iRq0w7RACQoaRvRNeaG6KHUTxlXjgQPC%2BcxhkF7qe64xhReuzyHBVFCvqxckjIkV2uyjw3gJy1NdWcw3FY8hXRBOKNQ0Ur77bkgyXF8Itbr3LcqwRfqgwejdUFdslMoWpud1yoF8hoh56t4%3D&X-Amz-Signature=8f029d4a2bf63dd68d0c6f40faca933460fe5791416cd1a6311026db56aabf3b&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

### Support

![](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/634ebdf6-3c6d-407f-94a2-ac567d4f99e3/92db242f-b6fc-45ff-a2a6-39191133d9cd/imported?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3ZCEYRRF7%2F20260509%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260509T062622Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEBEaCXVzLWVhc3QtMiJGMEQCICqpFPX6C%2FTih4qk%2B%2FZYzdUlPBcDCklroBgoUdgccmBNAiAQGzN7A9BgJ4bkzsowXXW3TZs9ptDs7hBl71f%2FBsmfACrlBQja%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F8BEAIaDDMwODEyNTk3NTI4NyIMkzi4Ouflm8uMMJpgKrkFStbbKncw0NLrOBk%2Ff%2FRoTrgdSx4Wl3Shxjxc%2FcjFk12kybnr7dxuT3ryZ%2BuODW4NSHKpBv1e5H5wjXJj2Sj1W5iEliHsewEQf4mFJwFCEXHjRODwJk6eSK8%2F8n%2BTIQ5PQ6TIu%2F%2FAsKMOPfd%2BaIvSWSiW5Vg%2F6ZpO3kg%2FlDYz5Mm9UqwIR4HEjqSt7aS23xdXU9gavdPWgsjq7052z10RKAOw3cG50pbfsI4pvx5PB07Wx5qLuIN8pCX4y9q0npuAzFL%2FqFqyJnjpcKIyoZHqOJbeFjojkJZ34EVUOTYth5tO3Bgjg0vgKlQpeO1sEgrREpxOSCHoUYsxYatObWCM17%2FTtkjRbqr4gfTMl8kzenEpOxIiwWSPgNxTK1Uobl%2FKvQRJ10muq4uJxSqPI5Clkv9FpAwMG5VjReKEwYas%2B%2FKgFYWmwDteCZj034qXlp6cFw8BCAJBgSQZP%2FAvfyenH2S7fDsfSFEOxyl5dPOqrYv60yk6WXGl35jE%2FhVmRTDGtV45pP%2FZMbij9E6YiPbEYjcOiSAilmQQOSwQtWeaiTSv6hl%2F9wWJW%2Br%2BWDhTAix51FohNGpu99MlEGQXUGLJgqh1rwjr0vbNcsG1bvGmgygR1g9xaUelQ0CQlwa9rWymraaH8pNmFqXnHVjy4w1YYB11JqgJg70zE70OxDInndvjMj97%2BJNFk9wJuGgFsWvkXzHIrayjIGPO5acGIAKwXopdCbuGfSyQR18nC%2BVdjGSCI1Q43aJsnnF65%2BLBjzf2yPY3O0usQHz9icM6TRtZBNs1tR8lvDSeb33uAGizcDYoorjd7W3D0wvwjSMtjRfwLMAAHvRQjemYtLBWkvz7UVcrH%2BpibkAd2QhyaEap9RUA6tFG%2FFq6vr2V3WRH%2B3eEm%2FKs9WepEkD4zu7IfXbSsgk4NMPh7A%2FnUzCOjPrPBjqRAQV%2Fb4%2BH8M5HxgDH2ZCTbnyb3CppxrkSqgsKMWJJIxpDk9jM8hs1iRq0w7RACQoaRvRNeaG6KHUTxlXjgQPC%2BcxhkF7qe64xhReuzyHBVFCvqxckjIkV2uyjw3gJy1NdWcw3FY8hXRBOKNQ0Ur77bkgyXF8Itbr3LcqwRfqgwejdUFdslMoWpud1yoF8hoh56t4%3D&X-Amz-Signature=f8f7d0165b505e997523abb33e8036f5356cca99b38d9a00da4e70d195906926&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

### 8 - Available fields

[Available fields](/doc/36e44ec0-a7fb-4e93-bbd0-5b06110bcd0f) $also known as "merge fields" are variables that contain database information, intended to personalize the email for the recipient. Some merge fields pull a value from Language Resources, while others calculate based on database records and are not translated \(for example, job title, candidate name, etc$.

For example, in the From line of an email template, the merge field \${FromUser.FirstName} contains the first name of the email recipient.

### 9 - Action Buttons

Lets you save or preview changes that you are making to the email template. Specifically, you can click:

-   **Save** to save changes that you made to the template.
-   **Preview** to view the email that will be generated based on the email template that you are editing. The email will open in a new window, where you can choose to view the desktop or mobile version.
-   **Cancel** to discard any changes made to the email template and return to the [Email Templates page](/doc/d791b0d9-165d-41b4-bb88-688d40bb7943).

Edit email templates

For recruiters and hiring managers, learn how to administer your Hirevue account by managing users, creating custom email templates, and setting up realistic job previews.

Application hierarchy

Add, edit, import, or deactivate user accounts

User management page

Languages

Language Hierarchy

Supported languages

General

Email templates

Email templates page

Available Fields Reference

Email Templates

Realistic Job Previews

Realistic Job Preview Tips and Best Practices

Realistic Job Preview page

Realistic Job Preview template

Create a New Realistic Job Preview

Duplicate a Realistic Job Preview

Export and import a Realistic Job Preview

Realistic Job Preview publication status

Archive and Unarchive a Realistic Job Preview

Client Admin Guides

For recruiters and hiring managers, use the feature guides to learn more about each area of functionality in Hirevue.

Screen Sharing in Your Interview

CodeVue FAQ

My browser is frozen 

Completing Your Game-Based Assessment (Computer)

Practice the Interview on your Computer

Update Browser (Safari)

Camera and Microphone Access Required Error

Update Browser (Firefox)

Camera Settings (Mac/Apple)

Camera Settings (Windows)

Microphone Settings (Mac/Apple)

Microphone Settings (Windows)

Audio & Speakers Settings (Mac/Apple)

Audio & Speakers Settings (Windows)

Camera in Use by Another Program Error

Update Browser (Google Chrome) 

COMPUTER INTERVIEW

User Roles and Permissions

Invitation Email

Interview questions

Job Welcome Video

Reminders

Self-Register

Add stages to a job

Create jobs

Create job templates

Jobs

Jobs page

Job templates page

Job summary

Stages

Edit or remove stages

Clone jobs

Clone job templates

Documents

Foyer

Email invitations

Send for review (forwarding)

Rating and review

Work with questions

Advancement

Groups

Resources

Select assessment

Assessments

AI scored

AI scored comparison

AI scored recommendations

AI scored question sets

Job competencies

How to use AI scored in a job

Add AI scored questions to a stage

The science behind AI scored

AI scored question library

AI scored language support

AI scored ranked recommendations

Assessments & AI Scored

Builder

Builder page

Add Builder questions to a stage

Invite candidates to on-demand interviews

Add candidates to a stage

Candidates

Candidate details

Candidate activity

Candidates page

Import candidates to Hirevue

Add candidates to Hirevue

Archiving data

Data retention and archiving data

Data Retention & Archiving

Insights tiles

Hirevue dashboard

High priority tiles

Hirevue Dashboard

Live video virtual backgrounds

Live video experience

Live interview page

Live interview questions

Location

Live interviews

Live interview setup

Live Interviews

On-demand interview page

How to Reset an On-Demand Interview

On-demand voice interview questions

On-demand video interview questions

On-demand text interview questions

Candidate options

About on-demand interviews

OnDemand Interviews

Question Library

Question Library Import Guide

Question Library page

Question Library admin

Reviewing Interviews for Hiring Managers

Review all ratings page

Send an interview for review

Reviewer Options (On-Demand)

Review candidate interviews

Review page (on-demand interviews)

Review page (live interviews)

Review Interviews

Analytics

Analytics page

Legacy reporting

Analytics data export

Analytics export field definitions

Reporting & Analytics

Cancel or reschedule live interviews

Scheduling

Scheduling methods

Scheduling assistant

Scheduling Assistant Requests page

Schedule Interview Page

Manual scheduling

Manually schedule live interviews

Events

Events page

Create events

Configure event options Who tab

Configure event options What tab

Configure event options When tab

Configure event options Review tab

My availability

Candidate self-scheduling

Navigating and Managing Platform Features

Feature Guides

For recruiters and hiring managers, review Hirevue training videos to master platform fundamentals.

Edit email templates

Share

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Edit email templates

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