---
title: "Allow camera and microphone access in Safari on an Apple (iOS) device"
description: "If you’ve received the error ‘Camera and Microphone Access Required’, this means your device is currently not allowing the browser to use your camera or microphone to complete the interview. To allow this access, follow the steps below:"
canonical_url: "https://recruiter-help.hirevue-app.com/articles/allow-camera-and-microphone-access-in-safari-on-an-apple-ios-device-8pYSiCmcI6"
md_url: "https://recruiter-help.hirevue-app.com/articles/allow-camera-and-microphone-access-in-safari-on-an-apple-ios-device-8pYSiCmcI6.md"
---
# Allow camera and microphone access in Safari on an Apple (iOS) device

**If you’ve received the error ‘Camera and Microphone Access Required’, this means your device is currently not allowing the browser to use your camera or microphone to complete the interview. To allow this access, follow the steps below:**

**\_**\*Please Note:\*\* These steps are specific to providing steps for Safari on an iOS device. If you are **not** using Safari on an iOS device for your interview, please see the following articles for [how to grant access to the camera and microphone in Chrome](/articles/2857f724-f6d2-4816-b608-8721141cc3ec), or our [guide for using the HireVue for Candidates app](/articles/7c3e3c09-6336-4286-bc8f-60098a4bc81f).\_\*\*

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If the above steps are unsuccessful, you can also try changing your settings to ‘Allow’. If you are still unable to proceed, you can try downloading our mobile app from the App Store by clicking [here](https://itunes.apple.com/us/app/hirevue/id492573020?mt=8).